Monthly Archives: July 2017

Summary Summary – The modern world is full of surveillance. Speed cameras, street cameras and Internet monitoring systems are only some of the ways our behavior is monitored — but can such techniques reduce the rate of theft in the service industry? According to a new report, “Cleaning House: The Impact of Information Technology Monitoring on [...]

The Customer How does a humble hot dog stand grow into a 21-store international burger chain in little more than a decade? While the backing of famed restaurateur Danny Meyer might have something to do with Shake Shack’s success, the chain’s team works hard to deliver a differentiated quick service dining experience. They incorporate reclaimed wood [...]