Providing a memorable guest experience will set you apart from your competition and keep your customers coming back. The new innovative Aloha Guest Manager solution intelligently tracks table status, reduces the time tables that are left unseated, maximizes seating efficiency and captures key guest information to help you provide personalized service.
Radiant System’s Aloha Guest Manager solution allows you to improve your guest experience by seating your guests quickly and efficiently and quote accurate wait times. It offers reservation management, waitlist management, table management and guest tracking that is synchronized in one tightly integrated solution with the Aloha Point-of-Sale.
- Provide accurate wait quotes to reduce the risk of frustrated guest.
- Capture and respond to guest requests and preference.
- Flag guests with attributes clearly visible on the waitlist and floor view.
- Pinpoint problem areas in the seating cycle.
- Identify repeat and VIP guests to provide personalized service.
- Match party size to table size maximizing your seating efficiency and reducing the number of empty seats in your restaurant.
- Know when tables become available and avoid seating small parties at large table.
- Real-time remote updates allow you to reduce the amount of time tables are empty.
- Reduce customer walk-outs with accurate wait quotes.
- Remove guesswork when quoting wait time.
- Ensure compliance with requests when seating guests.
- Automate server rotation when seating.
- Reduce call times for reservations and increase reservation capabilities.